→ 2020-02 Listening - Luxurious Service, Steps To Customer Satisfaction, Uncountable Nouns → Comece a aprender / Download de MP3 Flashcards

questão		resposta
hang up começar a aprender		odkładać słuchawkę
blame sb começar a aprender		Winę SB
refund começar a aprender		refundacja
discount começar a aprender		obniżka
difficult customer começar a aprender		trudny klient
deal with começar a aprender		radzić sobie z
lose your temper começar a aprender		stracić panowanie
interrupt começar a aprender		przerwać
telephone manner começar a aprender		maniery rozmowy przez telefon
listening skills começar a aprender		umiejętności słuchania
persuade começar a aprender		namawiać
sympathetic começar a aprender		współczujący
outgoing personality começar a aprender		towarzyska osobowość

2020-02 Listening - luxurious service, Steps to customer satisfaction, Uncountable nouns